Effective Date: 12/23/24
At Dust Domain, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services or visit our website.
Information We Collect
When you use our services or contact us, we may collect the following information:
- Personal Information: Your name, email address, phone number, and home or business address.
- Service Information: Details related to the services you request, such as property type and specific cleaning needs.
- Communication Records: Any correspondence you have with us, including inquiries and service feedback.
How We Use Your Information
We use the information we collect to:
- Provide and manage our services, including scheduling and performing duct cleaning.
- Respond to inquiries and communicate service updates.
- Improve our services and enhance customer experience.
- Comply with legal and regulatory requirements.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted partners only when necessary to:
- Complete service requests (e.g., scheduling software or payment processors).
- Comply with legal obligations.
Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Website Analytics
Our website may use cookies and analytics tools to enhance user experience and understand website traffic. These tools may collect non-personal data, such as your browser type and pages visited.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal information, subject to legal and operational requirements.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:
- Email: [email protected]
- Phone: 705-486-5638
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.